Selected Work

Evidence-led.Clear strategy.
Thoughtful systems.Useful products.

Conversational AI / GenUI / Trust Design

Ask Markerr: Designing an AI Rental Search Experience for People Who Want to Trust It, But Shouldn't Blindly

2025Markerr
Ask Markerr: Designing an AI Rental Search Experience for People Who Want to Trust It, But Shouldn't Blindly project preview

A strategic rental-search POC/MVP for Markerr, designed to make conversational AI feel approachable without becoming blindly persuasive.

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Public sector / AI audit

Designing trust into a government-scale AI audit system

2017Federal Court of Accounts (TCU) via Capgemini
Designing trust into a government-scale AI audit system project preview

AI-assisted legal instruction authoring for the Brazilian Federal Court of Accounts. Writing time reduced by 63%.

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Financial services / pensions

Two platforms, one product: B2B pensions for HR and brokers

2022Vinci
Two platforms, one product: B2B pensions for HR and brokers project preview

B2B platform architecture and multi-surface workflow design for HR managers and brokers.

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Financial services / wealthtech

Ditching Spreadsheets and Empowering Financial Plans

2019Walkr
Ditching Spreadsheets and Empowering Financial Plans project preview

Fintech workflow separation and analytical surface strategy. Replacing spreadsheet-as-product behavior.

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